Terms & Conditions

Terms & Conditions.

Our website is a trade only website and we do not serve the individual customer or the public. Out minimum order is £100 + VAT and we cannot send orders out below this amount. VAT is charged on all items unless otherwise stated. 

All prices are quoted in pound sterling and are exclusive of VAT. Delivery charges will be at the rate indicated. Goods will be normally dispatched within 3 days of your order and payment confirmation. If we cannot dispatch within this period, you will be contacted and informed.

Notification of shortages, faulty or wrongly supplied goods must be notified within 7 days of the receipt of the order. Once the goods are returned we will refund the money or issue a credit note within 3 days. All goods must be sent back to our warehouse address and a signature obtained. We reserve the right to refuse to accept any order without giving any reason for our decision.

We do not accept any liability for any loss of business or inconvenience resulting from any order placed.

All deliveries must be signed for at the address given at the time of checkout.

We reserve the right to change prices at anytime and cannot be responsible for business affected by this matter.

We do not allow the use of images or logos from this site to be used without the express permissions of Icon Brands Ltd.

We cannot be responsible for any problems caused by companies that may have a link to this site.

Any details you provide us are used solely for the purpose of your business with us and will not be given at anytime to outside parties.

By asking us to accept a verbal, written or emailed order, you are deemed to have read and accepted these same Terms and Conditions.

By placing an order on our website you accept out use of Cookies. Please see below for our Cookies information. If a mistake on pricing has been made on our site, we will inform you and if required a refund will be made.

All measurements are a guide only.

A binding contract is formed only when you receive confirmation from us that your order has been dispatched . An invoice will be sent by email when your order is dispatched. This will be a  VAT invoice.

If a customer is not in when delivery is attempted or no one is available to sign for it, the goods will not be left . A card will be left where possible with all the details of the attempted delivery. 

As a trade to trade supplier we are not bound by the Distance Selling Regulations to accept returns. If you are of the opinion that an item you have ordered does not fit the description on our site, please call us to discuss and we will endeavour to resolve the matter ASAP.